Last updated: June 2026.
The privacy of your personal data is important to us. This policy explains what data we collect, how we use it and what rights you have under the General Data Protection Regulation (GDPR) and applicable Bulgarian law.
1. Data controller
The controller of your personal data is "Dr Narin Adem Dermatology – Individual Practice for Specialised Medical Care" EOOD, with registered seat and management address: Sofia (1220), Nadezhda district, Nadezhda II housing estate, bl. 263, entrance D, floor 5, ap. 116.
Patient services are carried out at the clinic located at 1E General Kiril Botev Str., entrance V, Sofia.
For questions regarding your personal data, you can contact us at info@drnarinadem.com or on +359 888 713 136.
2. What data we collect
- Data you provide through the contact form or when booking an appointment — name, phone, email and message.
- Technical data when you visit the site — IP address, browser and device type, through cookies and analytics tools.
3. What we use the data for
- To respond to your enquiries and to arrange a consultation or appointment.
- To improve the content and performance of the site.
- For marketing purposes (e.g. a newsletter) — only if you have given your explicit consent.
4. Legal basis
We process your data on the basis of your consent, as well as in order to take steps at your request prior to entering into a service contract.
5. Cookies
The site uses cookies for essential functions and for analysing traffic. On your first visit you can choose whether to accept all cookies or only the necessary ones. You can also manage cookies through your browser settings.
6. Data retention
We store your personal data only for as long as necessary for the purposes for which it was collected, or as required by law, after which we delete it securely.
7. Sharing with third parties
We do not sell your data. We may use trusted service providers (e.g. for hosting, email or analytics) who process the data on our behalf and subject to confidentiality.
8. Your rights
You have the right to access, rectify, erase and restrict the processing of your data, the right to data portability, as well as the right to withdraw your consent at any time. To exercise these rights, write to us at info@drnarinadem.com. You also have the right to lodge a complaint with the Commission for Personal Data Protection.
9. Changes to this policy
We may update this policy from time to time. The current version is always published on this page.